Resolved -
This incident has been resolved.
Jun 11, 17:15 UTC
Monitoring -
A fix has been implemented and we are monitoring card authorizations.
Jun 11, 17:04 UTC
Update -
Identified root cause with the method some acquirers / processors are communicating some authorizations. Fix in progress.
Jun 11, 16:24 UTC
Identified -
We are investigating problems with Uber and Lyft transactions. The incident appears to be due to unexpected behavior with upstream processors.
Jun 11, 16:09 UTC